Infinite Sports AI – Refund Policy
—
Introduction
At Infinite Sports AI, we pride ourselves on delivering top-notch, AI-driven sports predictions to
our community. We understand, however, that there may be instances where our users might
seek a refund. Our policy outlines the circumstances under which refunds can be requested
and processed.
—
1. Eligibility for Refund
– Technical Issues: If you experience technical problems accessing our predictions or any other
issues directly related to our platform that we cannot resolve within 72 hours, you may be
eligible for a refund for the affected period.
– Double Billing: In the case of being accidentally billed twice for the same service, the
duplicate charge will be refunded in full.
– Service Not as Described: If our service significantly deviates from what was advertised or
promised, users can reach out with their concerns.
—
2. Refund Restrictions
– Disagreement with Predictions: Refunds will not be issued based solely on disagreement with
our AI-driven predictions or the outcomes of events we’ve predicted. Remember, no prediction
system is infallible.
– Non-use: Refunds will not be provided for non-use of our service. It’s the user’s responsibility
to utilize the service once purchased.
– Subscription Renewals: For users on recurring subscription plans, it’s their responsibility to
cancel the subscription if they no longer wish to continue. Refunds for forgotten renewals will
not typically be processed.
—
3. Refund Process
If you believe you are eligible for a refund based on the criteria above:
1. Reach out to our support team at InfiniteSportsAI@gmail.com with the subject line “Refund
Request.”
2. Include details of your purchase, the issue you encountered, and any supporting
documentation or screenshots.
3. Our team will review your request within 3-5 business days and get back to you with our
decision or request additional information.
4. Approved refunds will be processed to the original payment method within 10-15 business
days.
—
4. Changes to This Policy
Infinite Sports AI reserves the right to modify this Refund Policy at any time. It’s the
responsibility of users to review this page periodically to stay updated on any changes.
—
5. Contact
For questions, concerns, or clarifications regarding our Refund Policy, please reach out to
InfiniteSportsAI@gmail.com
Thank you for being a valued member of the Infinite Sports AI community. We’re here to help
and ensure your experience with us is seamless and satisfactory.